stagecoach change voucher

Appropriate details are normally set out on the Voucher or Warrant. Fragile items such as electronic goods, portable televisions, computers, radios etc will only be carried if they are of reasonable size and securely packed. If lost property is not claimed within a month, we will become the owner of the property and will dispose of it to a charity nominated by the Stagecoach operating company. Gift Vouchers - The Perfect Present. Unless stated otherwise in the ‘Guide to Fares and Tickets‘ of the relevant Stagecoach operating company, we do not accept payment by cheque, credit card, debit card or foreign currency. If you find lost property on a bus, you must hand it to the driver. ... We are not currently planning to change any of our services in light … Prams and buggies must not block the aisle of the vehicle at any time. Calls outside the United Kingdom will be charged at the applicable international rate. All of our staff are specifically briefed and trained on our Code of practice and procedures. We want people to contact us rather than just stop using our services. The terms, conditions and rules applying to these schemes are the responsibility of the pass issuing authority. You will need to pay the cost of postage and packaging in advance if we agree to post the property back to you. Oh; wait, he already has! Childcare vouchers; or Child Tax Credits : 3.4 : Transaction charges apply to cheques of £1 per cheque. Assistance dogs should wear their harness or identification jacket when travelling. I like Stagecoach because it does all 3, singing, dancing, acting so dd didn't have to pick one she liked best. We welcome suggestions and complaints because they help us to improve our services and put things right when they have gone wrong. If you are not satisfied with our response, we will always pass on contact details for BAB. For ease, for both customers and drivers, we ask for the correct fare to be given when possible. Cannot be used in conjunction with any other offer or discount. In certain locations, where the driver has insufficient change, he may provide you with a Change Voucher in lieu of cash which may be redeemed at an office of the local operating company. Under normal circumstances, you will need to collect the lost property from the Stagecoach office or depot at which the lost property is being stored. The bus group's revenue almost halved to … We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. Do you need the correct change to buy a ticket on the bus. You must wear a face covering throughout your journey, unless you are exempt. You may not break your journey when travelling on a single or return fare unless local publicity specifically advises that this is possible. Wherever possible, we will take reasonable steps to advise you of any disruption to services, but in the event of cancellation, delay, diversion or termination of any service or the service being unavailable to you as a result of the vehicle being fully loaded or for any other reasons, we shall not be liable for losses, damages, cost or inconvenience that you suffer as a result. Should any provision of these Conditions be invalid or unenforceable this shall not affect the validity and enforceability of the remaining provisions. Details of the local operating company can be found on our website with a form to make a suggestion or complaint online. Wheelchairs, disabled buggies, approved mobility scooters, small prams and unfolded buggies may only be carried on suitable low floor vehicles. These Conditions apply to all Stagecoach UK Bus operating companies from 22 June 2020 and replace all previous Terms and Conditions applying to all or any of Stagecoach UK Bus operating companies. Stagecoach has adopted the Confederation of Passenger Transport (CPT) Code of Practice for the use and acceptance of mobility scooters on low-floor buses. We reserve the right to request that you open any article of luggage for inspection by the driver or other company officer in your presence if, for reasons of security, it is considered necessary to do so. There is a £1, non-refundable charge for all new StagecoachSmart cards issued on the bus. COURSES : 4.1 : A Stagecoach school may, at its discretion, offer the second child of the same family attending a Main Stage course at the same time, a sibling discount of … In certain locations, where the driver has insufficient change, he may provide you with a Change Voucher in lieu of cash which may be redeemed at an office of the local operating company. Providing the item is not perishable or objectionable, we will keep it for a month. Find out more on our travelling safely pages for England, Wales and Scotland. Details of any Standard Fare will be published in the ‘Guide to Tickets’ of the relevant Stagecoach operating company available on our website. Discover and save on 1000s of great deals at nearby restaurants, spas, things to do, shopping, travel and more. Each Stagecoach UK Bus operating company has a designated Director responsible for ensuring we handle suggestions and complaints according to our Code of practice. Our liability for luggage is limited to £100 per passenger and you are advised to ensure that you have proper insurance if your luggage is worth more than this. Refunds, cancellations and ticket transfers are not available for mobile tickets. Stagecoach » stagecoach manchester « previous next » Print; Pages: [1] 2 Go Down. Small animals must be caged, boxed or kept on a lead. Concessionary travel schemes for many categories of passenger are operated by all local authorities in England, the Scottish and Welsh Governments. Please note we will use cookies to store your location and provide a better website experience. In any circumstances where we collect your personal data, in connection with a retail transaction, a customer survey or other purpose, we will only collect and process your data in accordance with the principles contained in the Data Protection Act 2018. April 24th-26th, 2020. We know many of you will be looking for information for how lockdown will affect our services. This document contains the Conditions under which we carry you and applies to anyone who travels with us. If your StagecoachSmart card is lost or stolen, you must notify Stagecoach Bus immediately on 0345 810 1000. If you are in breach of these and other statutory regulations you will be obliged to give your name and address to a company officer or may be restrained or removed from the bus or our premises by a company officer, a police officer or a community support officer and refused further travel without refund. View the Privacy Policy for details of how we collect and use your information. In some areas, ‘proof of age ’requirements exist with full details published in the ‘Guide to Tickets’ available on our website. You are liable to prosecution if you do not hold a valid ticket, pass or other relevant documentation. All our buses are wheelchair accessible, but some journeys on some service are operated by coaches which may not be. Whenever you board a bus you must either: When you make payment to the driver or conductor, you should ensure that you are given a new ticket issued from the ticket machine which corresponds with the amount you have paid and is valid for your entire journey. Certain items cannot be carried under any circumstances in the interests of safety. Many fares and ticketing conditions vary locally and, therefore, each Stagecoach local operating company publishes a comprehensive ‘Guide to Tickets’ available on our website. Detailed guidance on accessing our services with a wheelchair, a disabled buggy or an approved mobility scooter is available by telephone from the local Stagecoach operating company’s Disability Helpline, in writing in the form of a local leaflet and online at www.stagecoachbus.com. When travelling with us you must in particular: Intending customers who, in the opinion of the driver or other company officer, appear likely to behave in an antisocial manner may not be allowed to travel. It is your responsibility to check the validity conditions of a return ticket. We do not in any way exclude or limit our liability for death or personal injury resulting from our negligence nor are your statutory rights as a consumer affected. Stagecoach Inns and Stations. Windows have been smashed in the latest incident on Saturday (November 14), only one passenger was aboard and luckily no one was … 7. In the interests of the safety and comfort of all of our customers, we restrict the size, type and quantity of luggage or other belongings which you can bring onto our buses and reserve the right to refuse permission for you to bring any item onto our buses. You are required to co-operate in allowing proper use of the designated wheelchair space by vacating this space if it is required by a customer in a wheelchair (or, if no wheelchair user is travelling, a disabled buggy or approved mobility scooter) including repositioning small prams, folding any buggies and storing them in the luggage space. Failure to comply with this requirement will comprise a breach of Section 3 above and may lead to further action as set out in that Section. Note that for the duration of the coronavirus pandemic, in many areas our services will operate on an "exact fare only" basis and drivers or conductors will be unable to give change. We will not refund you this fare if you later find the missing ticket or other document. I currently have £4000 of childcare vouchers saved up. We will provide a response as quickly as possible and always within one week of receipt, even if this is initially to explain what investigation needs to take place and how long this will take. 10% off voucher applies to the total (food only) bill for one sitting of lunch or dinner - not the entire food bill for duration of stay. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. For some journeys, you may buy a return ticket which is usually cheaper than two single tickets. Paint may only be carried in original and properly sealed containers of 5 litres or less. Non-folding bicycles are only carried on a very limited number of buses specifically modified for the purpose. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. If in doubt, you should contact the Stagecoach operating company in your area. A Stagecoach passenger was left furious after claiming he was refused £6.30 in change from his ticket fare. 7. Return tickets are usually valid only on the day of purchase, unless clearly advertised otherwise, and sometimes have time restrictions as to their validity. On services operated by buses, as opposed to coaches, we reserve the right, at the discretion of the driver, to refuse any large, unsuitable or awkward packages or an excessive amount of personal hand luggage. Transport giant Stagecoach has revealed half-year profits plunged by 92 per cent to £5.4 million as demand for travel slumped. That is an improvement. You can now pay contactless  on most Stagecoach buses. If you bring an animal onto a bus, you will be held responsible for any damage, loss or injury arising from its presence on the bus. We will not be responsible for damage to such items however caused. These include accumulators, explosives, ammunition, weapons and combustible or otherwise hazardous materials including petrol. All of our vehicles contain clear signage setting out their standing capacity, except in an emergency, not talk to the driver whilst the bus is moving, obstruct the driver’s vision or otherwise distract them, have due regard at all times for the needs of our elderly, young and disabled customers and, in particular, vacate seats and spaces designed for the elderly and disabled when requested, not distribute leaflets, papers or other articles or offer anything for sale or collect for charity without our prior written consent, not interfere with equipment fitted on the vehicle, not deliberately damage or deface any part of the vehicle, attempt to board or alight from a moving bus or from a bus which is stationary at a point which is not a designated bus stop such as traffic lights and road works etc, attempt to board a bus once it has left its designated stand in any bus station, use the emergency exits on any vehicle except in a genuine emergency, show the driver a valid prepaid or mobile ticket, pass or other form of authority to travel or quote a valid, megabus.com booking reference, which the driver will check to confirm validity for the journey you are making. We will do all that we reasonably can to locate and return any property left on our premises or on one of our buses to its owner. Stagecoach South West are making changes to their travel patterns to ensure the safety of their customers and to ensure key workers can travel. The Bus Appeals Body (BAB) in England and Wales is a non statutory committee offering an independent review of complaints arising from the operation of local bus and scheduled coach services. They are valid for one single journey in each direction. Return tickets should be purchased from the driver of the bus on the outward journey and presented to the driver of the bus on the return journey for validation. In certain areas a number of stops may be grouped together as one fare stage. They are also available on www.stagecoachbus.com, on all of our vehicles, on all timetables and, where possible, on information leaflets. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. Stagecoach to pay Government £100m in rail deal. And I bet that Stagecoach Group Director will soon be moving on to pastures new. Guide dogs, hearing or assistance dogs accompanying registered disabled persons are carried free of charge at any time. Decisions on applications for ticket, travel or StagecoachSmart card refunds will only be made at our entire discretion and any refund agreed may be subject to a reasonable administration charge. We will handle complaints with tact and consideration and never take them personally. Please note we will use cookies to store your location and provide a better website experience. Indio, CA It is your responsibility to have a valid ticket for the whole journey and to carry any associated identification required for the purchase of the ticket you hold, such as student ID, proof of age etc, with you whilst travelling. The new routes replace services 11/11A, 77, 508 and 625. Replacement cards will not be issued unless the card has been registered on www.stagecoachbus.com. If the lost property is perishable and is not claimed within 48 hours of being found, we will dispose of it as we think fit. We know that customers want to be taken seriously more than anything else. Stagecoach remains cash positive with a reduction of net debt to £310.8 million and has identified £17 million of cost savings through the pandemic. Taking effect from January 2, it means key tickets like the Manchester 7 … The Code sets out standardised procedures, as well as clear information regarding the types of mobility scooters that can be accommodated on buses, to help operators ensure that mobility scooters are able to safely use their services. Groupon: Own the Experience. Any journeys operated by coaches that are not wheelchair accessible are highlighted on our timetables. A fare may be charged for dogs and details are contained in the ‘Guide to Tickets’ of the local Stagecoach operating company available on our website. The bus company has been experiencing ongoing problems between Herne Bay bus stops in the area near Westbrook Farm. Stagecoach has been granted planning permission for a new office on Cowley Road, but plans to move are on hold owing to the impact of the pandemic. voucher codes at stagecoachbus.com is in the control of you. Set your location for services and tickets only in your area, Conditions of carriage for Stagecoach Supertram, Confederation of Passenger Transport (CPT), refrain from smoking either conventional or electronic cigarettes, behave in a manner that is not abusive or threatening and does not cause offence to other customers or staff, refrain from eating and drinking items which make the environment unpleasant for other customers or otherwise cause offence, refrain from playing loud music or operating a personal device at a volume which may be heard by other passengers, refrain from leaving rubbish or discarded items on the bus, not be wearing soiled working clothes or carrying any soiled items which might stain the seats etc, follow the instructions of our staff and act in a manner which shows due regard for the safety and comfort of other customers and company employees, including not standing adjacent to emergency exits, the vehicle entrance, next to the driver or sitting in gangways, on staircases or standing upstairs on a double deck vehicle, if the vehicle you are travelling on is fitted with seat belts, you are legally required to wear it, notify a member of staff immediately if you sustain an injury whilst boarding, travelling on or getting off a bus, follow the directions of staff concerning the maximum number of standing passengers that a bus is permitted to carry. 4. Author Topic: stagecoach manchester (Read 3209 times) Solo1. Keswick & Honister dayrider nes are ticket zo the n o n w sho … Safety notices governing their carriage are clearly posted on the relevant vehicles with further information available from the local Stagecoach operating company. We are constantly investing in updating our fleet to improve access and space for the disabled in wheelchairs, disabled buggies and certain approved mobility scooters and for passengers travelling with young children in small prams and buggies. Contact details for BUS are available on www.stagecoachbus.com, on all of our vehicles in Scotland and on all Scottish timetables and, where possible, on information leaflets. Please be aware that in some areas we are currently operating an exact fare policy. Stagecoach. We may need to give you a change voucher - this can be used on any Stagecoach bus. The bus company said £8,500 has been given to … The company had previously arranged an extension to … We care about protecting your privacy. If you claim any item of lost property, you will be required to satisfy us that the item belongs to you, give us your name and address and you may be charged an administration fee. A statement on Stagecoach's website said: "We are pleased to announce that, in light of the recent government announcement to relax retail restrictions, from … If you wish to have your ticket loaded onto an existing StagecoachSmart card, you must present this upon payment. You can keep up to date checking our main Coronavirus page. Similarly, if you alight at a location which is not a fare stage, you will be charged to the subsequent fare stage. I look forward to seeing the new liveries “in the flesh” and my scepticism proved misplaced; especially all that white on a mucky weather day. Appropriate signage will be in place where audio CCTV is in use and the video and sound recordings used solely for the monitoring of safety, security, service quality and in support of relevant criminal and civil legal proceedings and complaint investigation. Find out more on our travelling safely pages for England, Wales and Scotland. Information on how to contact our local operating companies is also available on all buses, in all timetables and, where possible, in information leaflets. Full details of availability, validity and terms and conditions can be found in the ‘Guide to Tickets’ of the appropriate local Stagecoach operating company on our website. Children aged under 16 and those people who, in the opinion of the driver, are vulnerable, at risk or in distress, and unable to pay their fare will be carried at all times providing their name and address can be given in order that the fare due may be collected at a later date together with any reasonable administrative costs. 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